Adani Airports launches app to enhance passenger experience

Ahmedabad: Adani Airports Holdings Ltd (AAHL), a wholly-owned subsidiary Adani Enterprises Limited (AEL), has launched a B2B mobile app for airport stakeholders in a bid to improve passenger experience.
AAHL manages seven airports with one more expected in mid-2025. The app enables airport stakeholders with access to real-time data through ‘Aviio', to give passengers easier access to airport information related to security checks, wait times, gate changes, bags on belts, among other updates.
With seven operational airports — Mumbai, Ahmedabad, Lucknow, Mangaluru, Jaipur, Guwahati and Thiruvananthapuram — under AAHL, this B2B services platform has been conceptualized and curated to meet its need to manage airports at scale. With this initiative, AAHL aims to serve the aviation community better and set new standards for airport operations management and passenger experience, AAHL said in a statement.
"AAHL's vision for Aviio encompasses the development of a cutting-edge smart airport operations system, conceived as a replicable model of an ‘airport-in-a-box'," the company said. The Airport Planning and Operation Centre (APOC) has 10x more features that help arrive at data-driven decisions.
The Aviio app (AOCC-on-the-go) is for all partners in the ecosystem, including AAHL employees, airlines, ground handlers, retail, among others. "The multipurpose app is designed to revolutionize stakeholder collaboration, equipping both internal and external stakeholders at airports with improved situational awareness for informed decision-making. Its most important impact would be on passenger journeys. It is all set to transform the way passengers transit through our airports," said AAHL CEO Arun Bansal.
"Over time, it will help us onboard new additions to the portfolio for multi-airport governance and enable a sustained impact on topline," Bansal added. TOI recently reported that Adani Enterprises has its plans for demerger of its airport business from its flagship company on track.